Privacy Policy
Overview
TruAxis Cargo Inc. values your privacy and is committed to protecting the personal information you provide when using our website, communicating with our office, or engaging our carrier services. This Privacy Policy explains how we collect, use, store, and protect your information through our website, driver and shipper communications, and related services.
Information We Collect
When you contact TruAxis Cargo, submit information through our website, or engage our carrier services, we may collect personal and business information including your name, phone number, email address, mailing address, company and load information, driver qualification documents, insurance and compliance records, and other information necessary to provide dispatch, freight, and carrier compliance services.
Our website platform provider and third-party service providers may automatically collect certain technical and website usage information, including browser type, device information, cookies, pages visited, website interaction data, and analytics information to help improve website functionality, security, and user experience.
How We Use Your Information
The information collected is used solely for legitimate business purposes, including providing requested dispatch and carrier services, communicating regarding loads and scheduling, responding to inquiries, delivering driver and shipper support, maintaining records, improving our operations, and complying with applicable DOT, FMCSA, and other legal and regulatory requirements.
If you provide your mobile phone number and consent to receive text messages from TruAxis Cargo, you may receive SMS communications related to dispatch updates, load status, driver recruiting, document requests, compliance notifications, account-related updates, and customer support responses. Message frequency may vary. Message and data rates may apply. You may opt out of receiving text messages at any time by replying STOP, or reply HELP for assistance.
TruAxis Cargo respects your privacy and does not sell, rent, share, or disclose personal information, including mobile phone numbers or SMS consent data, to third parties or affiliates for marketing purposes. No mobile opt-in or text message consent will be shared with third parties or affiliates.
We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, misuse, disclosure, or alteration. While we take data security seriously, no electronic transmission or storage system can be guaranteed to be completely secure.
Our website may use cookies and analytics technologies to improve functionality, monitor website performance, and better understand how visitors interact with our website. Users may choose to disable cookies through their browser settings.
Our website may also contain links to third-party websites or external platforms. TruAxis Cargo is not responsible for the privacy practices or content of those third-party websites.
You may request access to your personal information, request corrections to inaccurate information, withdraw SMS consent, or request deletion of information where permitted by law by contacting our office directly.
TruAxis Cargo Inc. reserves the right to update or modify this Privacy Policy at any time. Any updates will be posted on this page along with the revised effective date.
If you have any questions regarding this Privacy Policy or our privacy practices, please contact us at:
TruAxis Cargo Inc. · Fishers, Indiana · compliance@truaxiscargo.com · 463-290-9064
USDOT 4489147 · MC 1774217